A // Activity
// pace expert review
Is this what I clicked on?
The experience doesn't start on the PDP — it starts where the customer came from. Every break between the source and the landing costs attention and trust. This matters most for paid traffic.
Do it for real: click the actual ad or email and land on the page the way the customer does.
look for
lenses: relevance, distraction
- message — the hero continues the ad's hook or promise
- visuals — same product, same variant, same look
- offer — a discount or free shipping from the source is visible right away
- intent — cold traffic needs more prognosis; a retargeting email can go straight to criteria
- interruptions — pop-ups or banners that break the handoff before the product is even visible