Dog owners are a different breed.
You already knew that though. But did you know that they spend around $1400 per year per dog on basic needs? That doesn’t even account for the Dog Toy Box our guests subscribe to…
All of that adds up to a hefty chunk of change.
But what I find most intriguing is the level of loyalty this brand earns from their customers. It is not by accident.
It is by design.
I think we can learn from the small, yet personal touches they incorporate into their business that build up loyalty, word of mouth marketing, and YEARS of continued purchases… even after our these guys admit their dogs have too many toys.
We probably have 3 dozen toys around the house now. I honestly don’t need any more toys, but I keep buying them because every time we get a new box it’s fun. - Jeff, Michigan
Hope you enjoy hearing from our guests, and for all of you who have a pet, tell us how you spoil them in the comments!
This podcast is brought to you by Elevated Commerce. If you’d like to be a guest, connect with meon Linkedin or Reddit.