Privacy Policy

Idiosync only collects the information it needs to provide wishlist functionality and email sharing features for your Shopify store. We access data through Shopify (such as product information) and through the direct use of the app. We do not store personal data or customer email addresses. We don’t sell personal data.

Introduction

Idiosync (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you install and use our Shopify application (“the App”). By installing or using the App, you agree to this Privacy Policy.

Information We Collect:

From Shopify
When you install the App, we may access certain information through your Shopify account to ensure the App functions correctly, including:

Product Data: Product names, images, pricing, and URLs (to allow customers to add these to their wishlist).

Shop Data: Store domain, location, currency, and configuration.

From Merchants
When you use the App, we collect:

Account setup and configuration preferences.

App usage analytics and performance data.

Billing and subscription information.

Support communications.

From Customers
If your customers interact with the Idiosync wishlist features, we collect:

Wishlist Items: The specific products a customer selects to save.

Email Transmission Data: When a customer chooses to email a wishlist to themselves, we use the provided email address solely to facilitate the transmission. We do not store the customer’s email address or personal profile data in our databases.

How We Use Information

We use the information we collect to:

Provide and improve the App’s functionality (wishlist creation and sharing).

Facilitate the one-time delivery of wishlists via email.

Offer support and troubleshoot issues.

Manage billing and subscriptions.

Comply with legal and regulatory requirements.

We do not sell personal information.

Data Retention and Deletion

We do not maintain permanent records of customer email addresses.

Wishlist data is retained only as long as necessary to provide the App’s services to the merchant.

When you uninstall the App, we delete all associated store data immediately.

Merchants may also request deletion at any time by contacting us at [Insert Support Email].

Data Security

We apply industry-standard safeguards to protect data, including:

Encryption in transit (TLS 1.2+) and at rest (AES-256).

Role-based access with multi-factor authentication.

Secure infrastructure with firewalls, monitoring, and regular security updates.

We do not share or sell data to advertisers or unrelated third parties.

Merchant Responsibility

When using the App, merchants remain the controllers of their customers’ information. Merchants are responsible for ensuring they have obtained all necessary consents from their customers and for managing customer privacy rights within their stores.

Your Rights

You have the right to request:

Access to your data.

Correction or deletion of your data.

Restriction or objection to processing.

Portability of your data.

Requests can be made by contacting us at shep@therealheroesofecommerce.com.